Finals' Question #5

Finals' Question #5

As a topic before KBS, DSS and VO, identify and describe one company that adopts an MIS. Include in your discussion, how MIS help and support the company, its managers and other employees, in their problem solving and decision-making.

Do this in two paragraphs at least. COPYING OF TEXTS IS DEFINITELY NOT ACCEPTABLE.
Cite your reference.


Philbest Tuna Corporation,Through the use of MIS they help them especially to increase their productivity. Through the connection of internet they interchange what is the status of their actual sales of their product exported from different countries.They can monitor their sales through out the country and weather they increase their quality of the product. This can also help or encourage self evaluation among employees.Their work become more accurately and easily achieved their strategic goals by the use of (mis).
Philbest Tuna Corporation can easily minimized their organizational problem and productivity,through the help of mis they can gather some information that can can asses it.This is the biggest help especially in the office because they can easily transmit some information and pertinent documents during their exporting of products.

Finals' Question #4

Finals' Question #4

TOPIC: THE KNOWLEDGE - BASED SYSTEMS (KBS)

Question # 3:
1. Describe or define KBS.
2. Distinguish KBS from MIS.
3. Illustrate (give examples) how KBS can improve company's competitive advantage and organizational performance.

Cite your reference.

1.defines a knowledge-based system as a computer system that is programmed to imitate human problem-solving by means of artificial intelligence and reference to a database of knowledge on a particular subject.

Knowledge-based systems are systems based on the methods and techniques of Artificial Intelligence. Their core components are the knowledge base and the inference mechanisms.

2.Knowledge based system are system based on the methods and techniques of artificial intelligence.It is a cased based reasoning system and neural networks. While are group of information management information tied to the automation or support of human decision making.

3.This are some advantages of (KBS), expert systems generate sustained competitive advantage for a firm. Specifically, we analyze the extent to which expert systems (ESs) exhibit the attributes of value, rareness, imperfect imitability, and non substitutability associated with a rent-generating resource (e.g., Barney, 1991). Then, we discuss how expert systems yield sustainable competitive advantage through fostering organizational knowledge development and utilization. Finally, the role of ESs in engenden’ng a reciprocal, mutually enhancing relationship with organizational competencies, leading to sustained competitive advantage. Propositions are offerred to facilitate future research.

Finals' Question #3
TOPIC: THE VIRTUAL OFFICE (VO)Question # 3:

1. Describe or define VO.

2. Distinguish VO from MIS.

3. Illustrate (give examples) how VO can improve company's competitive advantage and organizational performance.

Cite your reference.



1. Virtual office is a term for shared office services, which normally includes business address, mail & courier services, phone services, fax services, answering services, web-hosting services, and meeting & conference facilities.[1]
Certain providers of virtual office services will provide other in-house or outsourced services such as corporate secretarial services, accounting services, or legal services. Professional firms such as law firms and accounting firms often provide registered address services as part of their service offerings.

2.A Virtual Office is almost to be taken literally, it has the address of an office, the telephone numbers of an office and even the meeting rooms of an office, except for one determining factor, you are not actually in the office.

While Management Information System (MIS) is a subset of the overall internal controls of a business covering the application of people, documents, technologies, and procedures by management accountants to solving business problems such as costing a product, service or a business-wide strategy.

3.Advantage:

A virtual office advantage is that your office doesn’t need to exist in one single physical location. A virtual office is a combination of the work that one or more individuals do in their home offices, as well as the telephone and web interaction with others in different locations. Hiring a virtual office service can help you and other employees to coordinate calendars and meetings, develop projects as a team, and professionally interact while still giving each of you the freedom to work from your own office. Each member of the group can enjoy the virtual office advantage of being to able to work from their own individualized work space, while still working with their colleagues as a team towards company goals.

Finals' Question #2
To cover the lectures to miss during my absence, please answer questions #3-5. REFRAIN FROM COPYING AND PASTING TEXTS FROM THE NET. THIS WILL ONLY INCUR VERY VERY VERY LOW SCORES.TOPIC: THE DECISION SUPPORT SYSTEM (DSS)Question # 3:
1. Describe or define DSS.2. Distinguish DSS from MIS.3.
Illustrate (give examples) how DSS can improve company's competitive advantage and organizational performance.
Cite your reference.


1.A decision support system (DSS) is a computer program application that analyzes business data and presents it so that users can make business decisions more easily. It is an "informational application" (to distinguish it from an "operational application" that collects the data in the course of normal business operation).

2.Management Information System (MIS) is a subset of the overall internal controls of a business covering the application of people, documents, technologies, and procedures by management accountants to solving business problems such as costing a product, service or a business-wide strategy. Management Information Systems are distinct from regular information systems in that they are used to analyze other information systems applied in operational activities in the organization. While A decision support system (DSS) is a computer program application that analyzes business data and presents it so that users can make business decisions more easily. It is an "informational application" (to distinguish it from an "operational application" that collects the data in the course of normal business operation).

ADVANTAGES:
Decision support systems can potentially create a differentiation advantage. Providing a DSS to customers can differentiate a product and possibly provide a new service. Differentiation increases profitability when the price premium charged is greater than any added costs associated with achieving the differentiation. Successful differentiation means a firm can charge a premium price, and/or sell more units, and/or increase buyer loyalty for service or repeat purchases. In some situations, competitors can rapidly imitate the differentiation, and then all competitors incur increased costs for implementing the DSS.
Finally, decision support systems can be used to help a company better focus on a specific customer segment and hence gain an advantage in meeting that segment’s needs. Management information systems and decision support systems can help track customers, and DSSs can make it easier to serve a specialized customer group with special services. Some customers won’t pay a premium for targeted service, and larger competitors also target specialized niches using their own DSSs.

For Example:
For example, a bank or mortgage loan firm may reduce costs by using a new DSS to consolidate the number of steps and minimize the number of staff hours needed to approve loans. Technology breakthroughs can sometimes continue to lower process costs, and rivals who imitate an innovative DSS may nullify or remove any advantage.

Finals' Question # 1

Finals' Question # 1

Research one company from the Internet and describe their MIS strategic plan in 1-2 paragraphs. Discuss too the impact of this strategic plan on the company's management, competitors, customers and the company as a whole.

Evaluate how can this strategic plan be applied to any local company in the Philippines. Discuss too the possible effect on the company.

Include your reference.


ABC Health Corporation Information Services Department
Information Management Plan

The Information Management Plan documents the objectives and methods for improving and assessing the use of information within]. The plan consists of eight sections: Purpose, Objectives, Planning Overview, Information Services Department overview, Current HIS Environment, Microcomputer policy, Hospital Security of Information, and Information Services Security Policy.

I. Purpose

The primary purpose of the Information Management Plan is to provide a framework for assessing and improving the management and use of information within ABC Health Corporation.

II. Objectives

The objectives of the information management planning process are to assess the [Company name] information needs and implement solutions. Proposed solutions should address the following topics:

A. Strengths and weaknesses of existing manual and automated systems;

B. Organization or department's type, structure, size, and complexity.

III. Planning Overview

Information system planning is performed at two levels: Strategic and Implementation. Strategic planning involves the Information Systems Executive Steering Committee who meet quarterly. The mission, strategic goals and planned systems are presented in the ABC Health Corporation. Information Systems Strategic Plan.

Implementation level planning involves project steering committees

IV. Information Services Department

ABC Health Corporation, Information Services Department (ISD) coordinates the collection, processing, and reporting of data throughout the facility to support a reliable, efficient flow of information. The ISD staff oversees the daily operation of the Hospital Information System (HIS) and assists users with training, support, and problem solving. Confidentiality will be maintained in accordance with hospital policy. ISD also assists other departments with planning and implementation of new information systems.

V. Current Hospital Information System (HIS) Environment

A. Hardware Technology

The current HIS hardware configuration consists of a [hardware vendor] [model] computer with [number] megabytes of main memory (more)

B. Software Technology

These major applications, provided by [software vendor], operate on the [hardware vendor] platform:

Application Name Date Source

Accounts Payable
Admissions/Discharge/Transfer
Billing/Accounts Receivable
Case Mix
DRG Analysis/Grouper

VI. Microcomputer (PC) System Policy

Hospital departments utilize micro computer (e.g. personal computer, PC) systems to manage information. The department manager oversees the use of PC's considering departmental information needs

VII. Security of Information

A. The hospital information systems policies and procedures include security and backup of information. The HIS applications employ User ID and security (password) codes, with assigned levels of access.

B. The Health Information Management (Medical Record) department's policies and procedures address confidentiality and security of patient information.

VIII. Information Systems Security Policy

The Information Services Department requires each user to have an individual User ID and security code to access the Hospital Information System (HIS).

The user's responsibilities include:

A. The user will obtain a User ID for HIS applications necessary to perform his/her job. The department manager must request the User ID for new employees from the Information Services Department.

1. The user must keep the User ID and security code confidential.

The Information Services Department responsibilities include:

A. Access will be assigned for the standard set of functions required for the user's job description.

B. If additional access is required, the need will be evaluated by the ISD security administrator (more)

Department Manager Responsibilities (for departments using independent systems).

A. The administration of passwords and User ID's for independent departmental systems are the responsibility of the department manage

ABC Health Corporation Information Systems
Strategic Plan

The [Company name] Information Systems Strategic Plan provides an overview of the current information systems environment and a framework for planning. The plan consists of three sections: Current Environment Assessment, Strategic Goals and Policies, and Information System Strategy.

I. Current Environment Assessment

A. Organizational Overview

The ABC Health Corporation healthcare providers include Alpha Medical Center, Beta Memorial Hospital, Gardenview skilled nursing facility, and the Wellcare Home Health agency. The ABC Health Corporation is a partner in other health care entities, including the Apple Outpatient Clinic and the Orange Surgery Center.

B. Mission Statement:

C. Business Assumptions

The Information Systems Strategic Plan is predicated on the following business assumptions for [Company name].

1. Projected increase in volume of outpatient and clinical services.

2. Ongoing pressure to lower the per unit cost for patient care.

3. Managed care will be dominant form of insurance.
   

D. Information Systems Executive Steering Committee

The Information Systems Executive Committee consists of the Chief Executive Officer, Chief Financial Officer, Director of Information Services, one Board member, and one member of the Medical Staff. The committee responsibilities include:

1. Provide long-range direction for information systems planning.

2. Review major information system strategies, plans and projects.

E. Information Services Department

The ABC Health Corporation Information Services Department (ISD) coordinates the collection, processing, and reporting of data throughout the facility to support a reliable, efficient flow of information. The ISD staff oversees the daily operation of the Hospital Information System (HIS) and assists users with training .

The mission statement of the ISD is:

To provide consistent, comprehensive and high quality service to ABC Health Corporation staff and affiliated physicians.

F. Current Systems and Applications

1. Hospital Information System (HIS) -- The current HIS hardware configuration consists of a [hardware vendor] [model] computer with [number] megabytes of main memory and [number] gigabytes of on-line disk storage. There are currently [number] attached peripheral devices consisting of CRT's, PC's, and printers. These major applications, provided by [software vendor], operate on the [hardware vendor] platform:

a. Accounts Payable

b. Admissions / Discharge / Transfer

c. Billing / Accounts Receivable / Collection.

1. Laboratory Information System (LIS) -- The current LIS hardware configuration consists of a [hardware vendor] [model] computer with [number] megabytes of main memory and [number] gigabytes of on-line disk storage.

II. Strategic Goals and Policies

The following guidelines will be applied for information system strategy decisions and planning:

A. Information technology solutions will be evaluated in terms of benefits realization, cost, and risk.

B. ABC Health Corporation will not invest in newer "leading edge" technology solutions without proven track records. Proposed new systems should be successfully installed in a significant percentage (e.g. 25% to 33%) of other hospitals.

III. Information System Strategy

This section outlines information system project plans in three categories: Approved Information Systems Plans, Potential New Information Systems, and Long Range Potential Systems.

A. Approved Information Systems

The following systems have been approved for implementation. Needs assessments have been conducted and approval received.

1. Physicians Access System

A Physician Access system will allow physician office computers to connect via modem to the hospital mainframe computer .

B. Potential New Information Systems

The following systems are under consideration for future implementation. Needs assessments and cost/benefit analysis will be conducted.

1. Clinical Information System

A Clinical Information System (a.k.a. Point-of-Care System, CIS) will facilitate information gathering and access for clinicians. The system will help provide clinical pathways and care plans to standardize care. It will also support graphical work stations and mobile devices such as pen computers. Applications will include:

http://www.olcsoft.com/IM_Strategic_Plans_for_JCAHO.htm


ABC Health Corporation has an competitive advantage that can easily achieved their setting goals.With the use of MIS Strategic Plan they can earn more productivity and management can cope with long system development time.MIS Strategic Plan can can easily achieved goals in specific time.

Midterm Question #3


For those who are working, interview your IT in-charge and ask him/her to describe the computer database systems used in the company. Write your answer in 1-2 paragraphs. Further, ask also the benefits and/or disadvantages derived from these database systems.





For those who are not working, research one company in the net who is using computerized database systems. Describe the use and/or nature of these systems and describe too the benefits/disadvantages from these systems. Include your reference

Exxon Mobil Company

Advantage:


Compared to a manual database, Exxon Mobil Company is using a computerized database which is more flexible, compact, and faster. It reduces the probability of inconsistent data. When a database is teamed with a computer, many of the problems with a manual database are eliminated.


Exxon Mobil Company, computerized database Provides:


Speed It can find a specific record or information from among thousands or even a million entries within a second.



Compact Since the database records stored in filing cabinets can be stored in a single floppy disk


Flexible It has the ability to examine information from a number of ways, so you could search for people living in the same city or with persons with the same last names.



Disadvantage:



One failure of computerized database system can automatially paralised some portion of record in the company.It can be also enterupt some portion of work in the company because mostly are in the computerized database system.

Midterm Question #2
Research 1 company and describe how they protect their company from internet risks.Also, research for possible risks or dangers and/or impacts of internet - related crimes to a company.



CNN NEWS COMPANY


Many owners don't realize how much they are at risk. CNN Company use these five ways to protect against Internet threat.
As cybercriminals get more sophisticated, they are abandoning large-scale attacks on corporate firewalls in favor of smaller targets.
.
Small businesses are "the low hanging fruit in terms of a target because they lack the infrastructure to have really good defenses," the chief technology officer of MessageLabs, an e-mail security company that processes more than a billion messages a week.
Generally, many corporations have much stronger infrastructure to fight spyware attacks and other Internet threats.
"Larger companies would have multiple layers of protection," a UK-based software security company, while smaller organizations often lack network security and an internal information technology (IT) staff to prevent Internet security attacks.
They also have fewer policies in place to help safeguard against viruses, and lack the financial and human resources available to rebound from an attack.
"This is a real threat that is financially motivated and will not stop spreading," said David Moll, CEO of Webroot Software, which makes anti-spyware software for consumers and small businesses..
"Businesses have a serious responsibility to ensure their proprietary assets and employees' personal information is safeguarded,"
Get tech-savvy
Small businesses don't have to be sitting ducks. One advantage smaller firms do have is their ability to share information and adapt quickly.
They can also follow these steps from Sophos to defend against viruses and spyware:
Use antivirus software. Install antivirus software on all of your desktops and servers, and ensure they are kept up to date. Because new viruses can spread extremely quickly, it is important to have a system in place that can update all the computers in your company seamlessly and frequently.
Filter e-mail. Consider filtering potentially malicious e-mail at the e-mail gateway to protect your business from the threats of e-mail-borne viruses, spam and spyware.
Fire up some firewalls. Computers connected to the outside world should be protected from Internet threats via firewalls; laptops and remote home workers should be included as well.
Back up your data. Make regular backups of important work and data, and check that the backups were successful. Also find a safe place to store your backups.
Introduce an antivirus policy. Produce a policy for safe computing and distribute it to all staff. Inform them of the dangers of downloading documents directly from the Internet, using screen savers and opening attachments from suspicious e-mail.
But for those companies unable to foot the bill to overhaul their network, there are also other options, the chief technology officer at Tumbleweed, an Internet security vendor.
Rather than invest in your own exchange server or firewall, "when you are a small company, you should really think about outsourcing," "This is where outsourcing just completely makes sense," agrees Sunner.
"Building an IT security infrastructure shouldn't be left to amateurs, because the bad guys are professionals,"

Midterm Question #1
Research 1 company that makes use of E-commerce. Describe the nature of this company in 1-2 paragraphs.Identify then, how does this company use e-commerce to achieve strategic advantage. Describe the benefits derived from this strategy

.Raytheon Company

Raytheon: A History of Global Technology Leadership

Two former college roommates Laurence K. Marshall and Vannevar Bush, along with scientist Charles G. Smith, founded Raytheon Company in Cambridge, Mass., as the American Appliance Company in 1922.

Throughout its more than 80-year history, Raytheon Company has been a leader in developing defense technologies and in converting those technologies for use in commercial markets. From its early days as a maker of radio tubes, its adaptation of World War II radar technology to invent microwave cooking, and its development of the first guided missile, Raytheon has successfully built upon its pioneering tradition to become a global technology leader.

Raytheon: Aspiring to be the most admired defense and aerospace systems supplier through world-class people and technology

Raytheon is a technology leader specializing in defense, homeland security, and other government markets throughout the world. With a history of innovation spanning more than 80 years, Raytheon provides state-of-the-art electronics, mission systems integration, and other capabilities in the areas of sensing; effects; command, control, communications and intelligence systems, as well as a broad range of mission support services.

Electronic commerce tools and technologies are essential in the development of world class electronic processes within Raytheon Company. Raytheon encourages the use of electronic trading partner relationships throughout the entire Business-to-Business (B2B) environment. Suppliers and other Trading Partners are encouraged to work with Raytheon to build an electronic commerce relationship.

Electronic commerce is comprised of these same parts, with Raytheon Company

• The business transaction is constructed and processed by a business software application.
• The data format is standardized, or translated into a common format, between sender and receiver, so all data can be accurately identified by both partners' business software applications.
• The data is transported electronically from the sending application to the receiving application, without any further manual processing.
• There are significant benefits to both parties, in speed, accuracy of data and lower operations cost or cash transactions.

How Does Electronic Commerce Work at Raytheon Company?

The data portion
After a business case is established for doing electronic commerce with a trading partner, the process starts with a Trading Partner Agreement (TPA) between Raytheon and the trading partner. We agree upon the documents to be exchanged, the data format to be used, the method of transportation, and the timing of the information exchange. The TPA addresses document content only to the extent of the data elements that must be transmitted within a document to be transmitted between the parties (e.g., ship-to address is a required field). It does not address the business content (e.g., ship-to-address must contain fully-spelled out street names). The trading partner and Raytheon may also have other agreements that cover this business content. A TPA does not alter or affect these other agreements in any way.

Raytheon’s corporate Electronic Commerce (ES&S Integration Services) team will make the necessary preparations on the Raytheon side to process the documents without human intervention. The Raytheon ES&S Integration Services team works with the Raytheon application personnel to create electronic business document(s), such as a purchase order or an invoice, for a business application. Document data is passed from the business application to the corporate electronic commerce processing center. From there, the document data will be converted into the agreed electronic format and distributed to the trading partner. Electronic documents submitted by the trading partner will be converted from the agreed electronic format into the application system’s required format and distributed to the business application for processing.

The communications portion
When Electronic Data Interchange (EDI) is used, Raytheon Company will route the electronic documents to another party (the Value Added Network or VAN) through which the trading partner will obtain the documents. After retrieving the document, the trading partner's electronic commerce software or service will convert the data from the standard format into the format needed by their own application.

For non-EDI data formats communication methods in use include File Transfer Protocol (FTP) . Encryption of the data and/or the entire transmission is commonly utilized with this form of communications.

The key to efficient electronic commerce is to input the pertinent business data only once. Electronic commerce software does the rest of the work. Data is transferred from our business application to our trading partner's application with no manual intervention steps to slow the process. oine of the benifits there is easy business transaction, and gather more information.

Management Information System

Monday, July 7, 2008

Blog Question # 6
Research one multinational corporation like Procter and Gamble, Unilever, IBM, Microsoft, Honda and etc. Identify and describe how their subsidiaries are managed and how technology has assisted them in their corporate and/or local operations. Further, identify one Philippine company that has gone worldwide (eg. Jollibee and BENCH) and describe their strategies. Evaluate the strategies of foreign companies with that of Philippine corporations.

All About Nestlé
Since Henri Nestlé developed the first milk food for infants in 1867, and saved the life of a neighbor’s child, the Nestlé Company has aimed to build a business as the world's leading nutrition, health and wellness company based on sound human values and principles.
While our Nestlé Corporate Business Principles will continue to evolve and adapt to a changing world, our basic foundation is unchanged from the time of the origins of our Company, and reflects the basic ideas of fairness, honesty, and a general concern for people.
Nestlé is committed to the following Business Principles in all countries, taking into account local legislation, cultural and religious practices:
Nestlé's business objective is to manufacture and market the Company's products in such a way as to create value that can be sustained over the long term for shareholders, employees, consumers, and business partners.
Nestlé does not favor short-term profit at the expense of successful long-term business development.
Nestlé recognizes that its consumers have a sincere and legitimate interest in the behavior, beliefs and actions of the Company behind brands in which they place their trust, and that without its consumers the Company would not exist.
Nestlé believes that, as a general rule, legislation is the most effective safeguard of responsible conduct, although in certain areas, additional guidance to staff in the form of voluntary business principles is beneficial in order to ensure that the highest standards are met throughout the organization.
Nestlé is conscious of the fact that the success of a corporation is a reflection of the professionalism, conduct and the responsible attitude of its management and employees. Therefore recruitment of the right people and ongoing training and development are crucial.
Nestlé continues to maintain its commitment to follow and respect all applicable local laws in each of its markets.



Innovation, Technology, R&D
The nestle company relay the needs and information of their subsidiary.They enteract through the use of information technology,getting financial report, the flowof goods, information resources, and the flow of materials and their employees. Through that they centralized the strategy they applied,and the headquarters of the nestle company will be the one to control the decision,in fenancial terms,and their applying the confidence strategic plan in improving the company.

Management Information System

Post Blog Question #5
As a future Manager, What is your Computer Ethics Program? Justify each activity needed.
As a future manager, i will put a program reminded to all my employees about my rules and regulations in using a computer. I will program a soft copy those rules and regulation. for instances, that during working hour employees are not allowed to play games and chatting. I will will prohibeted those unethical works during working time they will another do that are not related to the works.

MANAGEMENT INFORMATION SYSTEM

BLOG POST QUESTION #4
Thus if you are currently working, can you cite one manual working procedure that you wish to propose a computerized information system. Further describe how this system should function and how can this help the employees and the customers.

Us now i have my practicum(OJT) in Kwikeline Trading located at Santiago Boulevard, General Santos City.This establishment is the one i choose for gave as an example. As i observed that they need to encode all their stock the in and out and the availability of stock. This is big help to the company when there is a customer to canvass an stock easily to give a price and the availability. It also big help during an annual inventory and provide information about the stock.

MIS

MIS TRENDS
BLOG POST QUESTION #3

1) Mis users are more knowledgeable
it means if u are a users of mis you can get some more informatoin tha u can se in business. I consider my self as a best example becouse as of i have a little informaion of mis that i can apply in different subject.

2) More power is available to the users
u have a power to decide especially in managerial decision making. Example their is the managers it is bib help becouse managers are conceptualize in decision making

3) Resistance to the implementation of emerging mis subsiding.
exampes thier are the bank institutions those who have a subsidice/parent company. When they have a new emplement a new rules and regulation the can easily send them
4) Connectitivity
they can easily furnished information such as call center are the best example.
5) Mis is becoming one of the primary of increasing productivity.
example the company particular in the production arae the use a computerized and hi tech equipment for faster and quality output
6) Companies are using mis ase a competitive strategy.
aseof now they use mis mostly company such as Matsuhita comany because this is a big company that need ispecialy in sales report making.They pass their sales report to their sister company if they have so tht they can know the status.
7) Mis is becoming integral to the decision making process.
they help to gather more information that needed the company in managing the work and their operation ha can help in decision especilly their solving the problem of the company.
8) The end user is encoming the focus of mis activity.
once you are now have a knowledge of mis ,what is the relevant, how to use it properly it makes as a hobby to your life that u can use it anytime. Examples those IT teacher as a hobby they can use it as a extra income by teaching those who want to have an extra information.

Management Information System

Ryan Bergavera
#2 How can the managers and employees make use of infofmation as a strategic/competitive advantage ovaer their competitions?
they use information as a strategic because it is the one way that they can gather more info. use for making managerial decision. also one way onwards through globalization and manage faster and accurate.

MIS

hello gwaps

Mnagement Information Syestem

Maam thank u very much coz i learn about[ mis] how is it very importatant. MIS helps our work fast./

i learn about Mis thas very important